Privacy policy
Privacy policy
We take the protection of personal data and therefore your privacy very seriously. We at Fit Reisen Group GmbH as the operator of this website would like to convince you with this data protection declaration that your data is in good hands with us and inform you which data we use to provide you with a special and inspiring experience. In order to ensure the protection of your privacy, it is a matter of course for us to comply with the regulations and laws on data protection.
Responsible body and data protection officer
We, Fit Reisen Group GmbH, Gaußstraße 120, 22765 Hamburg, Tel. +49 (0) 69 40 5885-0, info@fitreisen.de, www.fitreisen.group are the controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation and are legally obliged to inform you about the purpose, scope and type of collection and use of your personal data.
If you have any questions about this statement or the handling of personal data in our company, you can contact our external data protection officer at:
Klaus Pampuch
Unterbörsch 40c
51515 Kürten
Collection and storage of personal data and type and purpose of use
Personal data is individual information about the personal and factual circumstances of an identified or identifiable natural person, i.e. all data that can be related to you personally. Below we show which personal data we collect, when and how we use it.
When you browse our websites or use our apps
When you visit our website or use our apps, the browser used on your device automatically sends information to the server of our website.
This information is temporarily stored in a so-called log file. Log files record all requests and accesses by site visitors and error messages from a website. The following data is collected without any action on your part and stored until it is automatically deleted:
IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which access is made (referrer URL),
the browser used and, if applicable, the operating system of your computer and the name of your access provider.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. The user therefore has no option to object.
When you use our website, the following information is also stored
Travel preferences and activities,
Information about your surfing behavior on our websites and the use of our apps,
Information about when you click on any of our advertisements and elements, including those displayed on or linking to other organizations' websites,
Information about the way you access our digital services, including operating system, IP address, the approximate location of the IP address, online identifiers and browser details,
social preferences and general interests and activities.
This data is not stored together with other personal data of the user during pure browsing.
When you contact us or we contact you, or when you participate in promotions or surveys, we may collect the following
Travel preferences and activities,
Information about your surfing behavior on our websites and the use of our apps,
Information about when you click on any of our advertisements and elements, including those displayed on or linking to other organizations' websites,
Information about the way you access our digital services, including operating system, IP address, the approximate location of the IP address, online identifiers and browser details,
social preferences and general interests and activities,
Contact details that you provide when you contact us, e.g. by email, post and telephone or via social media, such as your name, user name, email address, telephone number and other contact details,
Comments and opinions that you communicate to us in the course of contact, e.g. by e-mail, telephone, post or by filling out an online form
details of emails and other digital communications that you send to us or that we send to you and that you open, including any links contained therein that you click on; and
Your feedback and contributions, e.g. in customer surveys.
When you enquire about and/or purchase our trips and products and/or create an account with us, we may collect the following
Travel preferences and activities,
Information about your surfing behavior on our websites and the use of our mobile apps,
Information about when you click on any of our advertisements and elements, including those displayed on or linking to other organizations' websites,
Information about the way you access our digital services, including operating system, IP address, the approximate location of the IP address, online identifiers and browser details,
social preferences and general interests and activities,
Contact details that you provide when you contact us, e.g. by email, post and telephone or via social media, such as your name, user name, email address, telephone number and other contact details,
Details of emails and other digital communications that you send to us or that we send to you and that you open, including any links contained therein that you click on,
Your feedback and contributions, e.g. in customer surveys,
Information about your purchases, such as what you bought, when and where you bought it, how you paid and credit or other payment information,
Your booking data such as destination and itinerary,
Information about the travelers including passport data and other identification information,
Insurance data,
relevant medical data as well as any special, dietary or other requirements for religious reasons and reasons of physical impairment and
user name and your password details in encrypted form so that we can protect your account.
If you are offered the option to log in with the login details of a social network, such as Facebook, we will not receive your password or other login details for these accounts. We only receive your e-mail address and, if provided, your name. We will not post anything on your social network or to your friends, followers or contacts without your consent.
Other sources of personal data
We may use personal data from other sources, e.g. companies that provide information and data, trading partners, service providers, service providers and public registers.
Your insurance company, its agents and medical staff may share relevant personal data and special categories of personal data with us in circumstances where we/they need to act on your behalf or in the interests of other customers or in an emergency.
When you log in with your social network credentials to connect to our platforms and online services such as Facebook, Google+ or Twitter, you agree to share your data with us. For example, your name, email address, date of birth, location and other information you choose to share with us. Without your consent, we will not post anything on your social network or to your friends, followers or contacts.
We do not determine your exact location via your IP address. However, it is possible that you provide us with your location via social networks or explicitly via the corresponding website functions.
Information provided by other users: Sometimes other visitors to our website or users of our app provide information about you. If users of our website or app wish to invite you to use our website or app, or if they wish to share information about our service or offers with you, we will use the personal information provided to us about you to assist these users. However, we will only do this if these users indicate that they have consented to such communication with you.
Personal data about other persons that you transmit to us
We use personal data provided by you about other persons, e.g. travelers
If you transmit personal data of other persons, you must be sure that they agree to this and that you are allowed to transmit the data. If necessary, you should also ensure that these persons know how their personal data could be used by us.
Justification for data collection
The aforementioned data collection is based on Art. 6 para. 1 sentence 1 lit. F GDPR. According to Art. 6 para. 1 sentence 1 lit. F GDPR, the processing of data is permitted to safeguard legitimate interests, unless the interests, fundamental rights or freedoms of data subjects that require the protection of personal data prevail. In addition, data is collected on the basis of your voluntary consent, in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for the implementation of pre-contractual measures taken at your request and in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
Use of your personal data
We process the aforementioned data for the following purposes:
To ensure smooth travel arrangements and a smooth travel process,
to process payments,
to broker insurance services,
to meet legal requirements,
to ensure an error-free connection to our website,
to ensure system security and stability,
to ensure a comfortable, inspiring and customized use of our website,
to manage and continuously improve the use of our websites, apps, customer loyalty and customer recognition programs and other services,
to conduct market research and internal development,
to further develop and improve our product range, services, stores and IT systems, our security precautions, our expertise and our methods of communicating with customers,
to display and send you travel suggestions and offers through relevant direct marketing according to your interests,
to send electronic advertisements as part of our account services,
to use your approximate location to target content on our website and in direct marketing communications so that it is relevant to the area, city, state or country from which you are using that device,
to provide products and services that you request or purchase from us,
to communicate with you about the services we offer and to deal with any queries, problems or complaints you or other users may have,
to get in touch with customers and generally to organize contact with customers in an ideal way and, for example, to be able to answer queries in a qualified manner at the highest level,
to ensure excellent customer service in general,
to give you the opportunity to view and change the data stored by us as part of a so-called service portal,
In order to help other customers choose a trip, we will publish comments and reviews anonymously on our website,
to protect your personal data and to detect and prevent fraud, other criminal offenses and the misuse of services,
to manage and optimize competitions and promotions so that they are played out ideally,
to prevent misuse of the contact form and to ensure the security of our information technology systems,
to respond to and manage security incidents, malfunctions or other similar incidents, which may be of a medical or insurance-related nature,
to optimally manage, design and continuously improve billing procedures and processes internally and at external interfaces,
to better understand you as a customer and thereby provide you with services and communication with maximum benefit and
to comply with lawful purposes, such as requests from governments or law enforcement agencies conducting investigations.
Our legitimate interest follows from the aforementioned purposes. We do not use the data collected during browsing for the purpose of drawing conclusions about the person visiting our website.
We also take appropriate measures and carry out regular checks to ensure that the data we collect cannot be viewed or accessed by third parties from outside.
Marketing measures with your consent
From time to time we would like to send you offers and news about our products and services in various ways, such as by email, messenger or telephone. We may also send you information about other companies' products and services or those of related companies that we think may be of interest to you.
When you book or register with us, we will ask you if you would like to receive marketing communications. We will re-verify the contact details you provide to us online for marketing information. For example, when you register for e-mail marketing, we ask you to confirm this using the double opt-in procedure. This means that we will only send you email marketing communication if you activate the link sent to you.
We will only do this if you have previously agreed to receive this marketing communication.
Consent is only legally valid for persons aged 16 and over. By giving consent, we assume that the applicant is over 16 years of age or has valid parental consent, and you can withdraw your consent in whole or in part. You can also inform us if you no longer wish to receive advertising. Of course, the choice is entirely yours. However, if you tell us that you do not want to receive marketing information, you will miss out on great offers, but you may still receive service-related communications from us. For example, confirmations of bookings you make with us and important information about the use of our products and services.
E-mail advertising with newsletter registration
If you register for our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
Email advertising without subscribing to the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products to those you have already purchased from our range by e-mail on the basis of Section 7 (3) UWG. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.
Personalization of the browsing experience
We want to ensure that marketing communications (including online advertising) relating to our products and services and those of our affiliates, suppliers and trading partners are tailored to your interests and to do this we use the personal data you provide and that is automatically generated to better understand your interests so that we can try to predict what other products, services and information you might be most interested in. This allows us to tailor our communications to make them more relevant to you. We use existing information for this purpose, such as e-mail receipt and read receipts, information about your computer and connection to the Internet, operating system and platform, your order history, your service history, date and time of your visit to the homepage, products you have viewed. This analysis and evaluation helps us to better understand you as a customer and enables us to provide you with personalized offers and services. Our aim is to make our advertising, offers and travel inspiration more useful and interesting for you, i.e. to offer you products and services that better meet your needs as a customer.
Security
We use the widespread SSL (Secure Socket Layer) method in conjunction with the encryption level supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.we also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments, but we would like to point out that data transmission over the Internet (e.g. communication by unencrypted e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is therefore not possible.
Deletion of data
We only store your personal data for as long as is necessary for the purposes set out in this privacy policy and/or to comply with statutory retention obligations. After this period, we will delete personal data in a secure manner. If data is required after this period for analytical, historical or other legitimate business purposes, we will take appropriate measures to anonymize this data.
Updating your data and right to object
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.
If you contact us by e-mail datenschutz@fitreisen.de or by post Fit Reisen Group GmbH, Abteilung Datenschutz, Ferdinand-Happ-Str. 28 in 60314 Frankfurt, Germany, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued.
Disclosure of personal data
suppliers and trading partners
In order to provide you with the products and services you request, we need to share personal data about your requested or booked travel services with providers and trading partners, including airlines, hotels, tour operators, car rental companies, destination agencies, travel insurance companies and any travel agencies and intermediaries involved.
We only share the minimum amount of personal data that enables our suppliers and trading partners to provide their services to you and us.
to authorities and other parties for legal reasons
We may need to disclose personal data in order to fulfill our legal obligations and to protect or defend rights. This applies in particular to legal obligations to protect assets or provide security.
In order for you to travel, it is sometimes mandatory (required by law by authorities at the relevant origin and/or destination) to disclose and process your personal data for immigration, border control, security and counter-terrorism purposes or other purposes determined to be appropriate.
Some countries will only issue a travel authorization if you provide your extended passenger data (e.g. Caricom API data and US Secure Flight data). These requirements may vary depending on the destination. We recommend that you check this on a case-by-case basis.
We must comply with these regulations to ensure that your journey runs smoothly.
within the Fit Reisen Group
We are permitted to share personal data within the Fit Reisen Group. This includes our subsidiaries (i.e. organizations owned or controlled by us) or our parent companies (i.e. organizations owned or controlled by us) and their subsidiaries.
Personal data is passed on for the purpose of sharing services to optimize customer benefits. The scope of the transfer is kept as small as possible in order to achieve the purpose.
To buyers of our company or affiliated companies
Personal data may be transmitted and passed on to buyers or potential buyers of our company, our subsidiaries and our parent companies and their subsidiaries or their assets. In the case of potential buyers, this is done exclusively in anonymized form.
To service providers, consultants and in cases involving the detection of criminal activities
We share personal data with third parties who provide services to us. For example, external service providers help us to support our IT infrastructure, process your payments on our behalf, create analytical information for us about our products, services and marketing and provide professional services in the areas of data storage and linking, marketing, market research, processing of payment transactions and the provision of products and services. These third parties will only have access to your personal data in accordance with our instructions and are obliged to protect your data. In some cases, such service providers collect personal data as independent data processors (controllers) in order to fulfill their own respective contractual obligations to you, for example when selecting a specific payment method to process your payment.
When we share personal data with other organizations, we require them to keep the data secure. They must not use your personal data for their own marketing purposes.
We only pass on your personal data to third parties in the sense of order processing if:
you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR,
this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR,
we are permitted to do so, for example, due to a legitimate interest.
International transfer of your personal data
Personal data collected by us may be transferred to and stored in countries outside your country of residence. Data may be transferred out of the EEA, mainly so that our employees and partners in those countries have access to the data. If you book a vacation to a destination outside the EEA, your data will also be transferred to the relevant hotel and/or excursion providers at that destination as well as other service providers and, where applicable, intermediaries and commercial partners. Some of these countries offer different levels of protection in relation to personal data and, in some cases, less protection than in the country in which you normally reside. We will take reasonable steps to ensure that your personal data is treated securely and in accordance with applicable law and this Privacy Policy. Where data is transferred outside the EEA and where it is destined for a stakeholder, service provider, buyer or seller in a country to which an adequacy decision by the EU Commission does not apply, it will be adequately protected by the EU Commission approved Standard Contractual Clauses, an appropriate Privacy Shield certification or the data processor's Binding Corporate Rules.
Links to other websites
Our websites or mobile apps may contain links to websites of other organizations that have their own privacy policies. Please make sure you read the terms of use and privacy policy carefully before you submit any personal data to another organization's website, as we do not accept any responsibility or liability for other organizations' websites.
Cookies
Wir setzen auf unserer Seite Cookies ein. Hierbei handelt es sich um kleine Dateien, die Ihr Browser automatisch erstellt und die auf Ihrem Endgerät (Laptop, Tablet, Smartphone o.ä.) gespeichert werden, wenn Sie unsere Seite besuchen. Cookies richten auf Ihrem Endgerät keinen Schaden an, enthalten keine Viren, Trojaner oder sonstige Schadsoftware.
In dem Cookie werden Informationen abgelegt, die sich jeweils im Zusammenhang mit dem spezifisch eingesetzten Endgerät ergeben. Dies bedeutet jedoch nicht, dass wir dadurch unmittelbar Kenntnis von Ihrer Identität erhalten.
Der Einsatz von Cookies dient einerseits dazu, die Nutzung unseres Angebots für Sie angenehmer zu gestalten. So setzen wir bspw. sogenannte Session-Cookies ein, um zu erkennen, dass Sie einzelne Seiten unserer Website bereits besucht haben. Diese werden nach Verlassen unserer Seite automatisch gelöscht.
Darüber hinaus setzen wir ebenfalls zur Optimierung der Benutzerfreundlichkeit temporäre Cookies ein, die für einen bestimmten festgelegten Zeitraum auf Ihrem Endgerät gespeichert werden. Besuchen Sie unsere Seite erneut, um unsere Dienste in Anspruch zu nehmen, wird automatisch erkannt, dass Sie bereits bei uns waren und welche Eingaben und Einstellungen sie getätigt haben, um diese nicht noch einmal eingeben zu müssen.
Diese Cookies werden nach einer jeweils definierten Zeit automatisch gelöscht.
Die durch Cookies verarbeiteten Daten sind für die genannten Zwecke zur Wahrung unserer berechtigten Interessen sowie der Dritter nach Art. 6 Abs. 1 S. 1 lit. f DSGVO erforderlich. Sofern Sie uns eine Einwilligung erteilt haben, ist Rechtsgrundlage Art. 6 Abs. 1 S. 1 lit. a DSGVO. Die meisten Browser akzeptieren Cookies automatisch. Sie können Ihren Browser jedoch so konfigurieren, dass keine Cookies auf Ihrem Computer gespeichert werden oder stets ein Hinweis erscheint, bevor ein neuer Cookie angelegt wird. Die vollständige Deaktivierung von Cookies kann jedoch dazu führen, dass Sie nicht alle Funktionen unserer Website nutzen können.
Arten von Cookies
Die von uns abgelegten Cookies werden als „Erstanbieter-Cookies“ bezeichnet. Cookies, die durch andere Parteien als von uns abgelegt werden, heißen „Drittanbieter-Cookies“. Durch Drittanbieter-Cookies können externe Funktionen oder Eigenschaften auf der Website, bzw. über die Website zur Verfügung gestellt werden (z.B. Werbung, interaktive Inhalte und Analytik). Jene Parteien, die diese Drittanbieter-Cookies ablegen, können Ihr Gerät erkennen, sowohl wenn es die betreffende Website besucht als auch wenn es bestimmte andere Websites besucht.
Wir verwenden Erstanbieter- und Drittanbieter-Cookies aus mehreren Gründen. Einige Cookies sind aus technischen Gründen notwendig, damit unsere Website oder unsere App funktionieren; wir bezeichnen sie als „wesentliche“ oder „unbedingt erforderliche“ Cookies. Mit Hilfe von anderen Cookies können wir auch die Interessen unserer Nutzer verfolgen und bedienen, um ihr Erlebnis auf unserer Website oder unserer App zu verbessern. Dritte setzen Cookies über unsere Website oder unsere App für Werbezwecke, analytische und sonstige Zwecke ein. Dies wird nachstehend näher beschrieben.
Spezifische Arten von Erst- und Drittanbieter-Cookies, die über unsere Website oder unsere App abgelegt werden, sowie jene Zwecke, die sie erfüllen, sind in nachstehenden Zeilen beschrieben (Beachten Sie hierbei bitte, dass spezifisch abgelegte Cookies je nach konkreter Website oder unserer App, die Sie besuchen, variieren können):
Wesentliche Website-Cookies: Diese Cookies sind unbedingt notwendig, um Ihnen Dienste bereitzustellen, die über unsere Website oder unsere App zur Verfügung stehen, sowie um einige ihrer Funktionen zu nutzen, wie z.B. den Zugang zu sicheren Bereichen.
Performance- und Funktionalitäts-Cookies: Diese Cookies werden zur Verbesserung der Performance und Funktionalität unserer Website oder unserer App eingesetzt, jedoch sind sie für deren Nutzung nicht erforderlich. Allerdings sind bestimmte Funktionen ohne diese Cookies möglicherweise nicht mehr verfügbar.
Analytik- und Personalisierungs-Cookies: Diese Cookies sammeln Informationen, die entweder in zusammengefasster Form verwendet werden, damit wir einen Einblick haben, wie unsere Website oder unsere App genutzt werden oder wie effektiv Marketingkampagnen sind, oder damit wir unsere Website oder unsere App für Sie individuell anpassen können.
Werbe-Cookies: Diese Cookies werden eingesetzt, damit Werbemitteilungen mehr Relevanz für Sie bekommen. Sie erfüllen bestimmte Funktionen, z.B. verhindern sie, dass dieselbe Werbeanzeige immer wieder auftaucht, stellen sicher, dass Werbeanzeigen für Werbetreibende korrekt dargestellt sind und wählen in einigen Fällen jene Werbung, die Ihren Interessen entspricht.
Cookies für soziale Netzwerke: Diese Cookies werden eingesetzt, damit Sie jene Seiten und Inhalte, die Ihrer Meinung nach am interessantesten sind auf unserer Website oder unserer App über externe soziale Netzwerke und andere Websites teilen können. Diese Cookies können auch für Werbezwecke eingesetzt werden.
Cookies for external content: These cookies enable the integration of third-party content and services, such as YouTube videos or map material from Google Maps, in order to offer you an enhanced user experience on our website. When such content is accessed, data is transmitted to the servers of the respective services, which may also be located outside the EU. This data may also be used for analysis or advertising purposes. You can find Google's privacy policy at: https://www.google.com/policies/privacy/. Without your explicit consent to these cookies, such content will not be loaded on our website.
What other tracking technologies are used?
Cookies are not the only way to recognize or follow visitors to a website. Occasionally we may use other similar technologies such as web beacons (sometimes referred to as "tracking pixels" or "clear GIFs"). These are tiny graphic files with a unique identifier that allow us to recognize when someone has visited our website or app or opened an email we have sent. For example, we can monitor patterns of user traffic from one page on our website or app to another, transmit or communicate with cookies, understand whether you have come to our website or app from an online advertisement displayed on an external website, improve website performance and measure the success of email marketing campaigns. In many cases, these technologies rely on cookies to function properly and refusing cookies will affect their functionality.
Do cookies enable targeted advertising?
Third parties may place cookies on your computer or mobile device to serve ads through our website or app. Those companies may use information about your visits to this and other websites to serve relevant advertisements about goods and services that may be of interest to you. They may also use technology that is used to measure the effectiveness of advertisements. This may be done through their use of cookies or web beacons to collect information about your visits to this and other websites in order to serve relevant advertisements about goods and services that may be of interest to you. We or they will not be able to find out your name, contact details or other personally identifiable information from the information collected through this process unless you provide it to us.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can set or change your web browser controls to accept or reject cookies. If you reject cookies, you can still use our website, although your access to some functions and areas of our website may be restricted. Because the ways in which you can refuse cookies in your web browser controls vary from browser to browser, we recommend that you consult your browser's Help menu for more information.
Most advertising networks also give you the option to opt-out of targeted advertising. To find out more about this, please visit https://optout.aboutads.info/ or https://www.youronlinechoices.com. Where can I get more information? If you have any further questions about our use of cookies or other technologies, please email us at datenschutz@fitreisen.de
External tools
Tracking tools in general
The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
Google Analytics
We use Google Analytics including Google Signals, a web analysis service of Google In(https://about.google/)(Google Ireland Limited, Gordon House, Barrow Street, Dublin4, Ireland; hereinafter referred to as "Google") for the purpose of designing and continuously optimizing our pages to meet your needs. In this context, pseudonymized user profiles are created and cookies (see section 4) are used. The information generated by the cookie about your use of this website such as
Browser type/version,
operating system used,
Referrer URL (the previously visited page),
Host name of the accessing computer (IP address),
Time of the server request,
are transmitted to a Google server in Ireland and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be assigned (IP masking).
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on, see https://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by setting an opt-out cookie. The opt-out cookie prevents the future collection of your data when you visit this website. You can find a link to set the opt-out cookie on our legal notice page. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
Further information on data protection in connection with Google Analytics can be found in the Google Analytics help section at https://support.google.com/analytics/answer/6004245?hl=de.
Google Adwords Conversion Tracking
We also use Google AdWords Conversion Tracking to statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you. AdWords is an online advertising program of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google AdWords places a cookie on your computer if you have reached our website via a Google ad.
These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.
Each Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of Adwords customers. The information collected using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
The storage of "conversion cookies" takes place on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Google Doubleclick
We use DoubleClick, a service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google"). DoubleClick uses cookies to place user-based advertisements. Cookies are small text files that are stored in your browser when you visit our website and thus enable your browser to be assigned. The cookies recognize which ad has already been placed in your browser and whether you have accessed a website via a placed ad. The cookies do not collect any personal information and cannot be associated with such information. If you do not wish to receive user-based advertising, you can deactivate the display of advertisements using Google's ad settings. https://www.google.com/settings/ads/ You can find more information on how Google uses cookies in Google's privacy policy. https://www.google.com/policies/privacy/
Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter referred to as "reCAPTCHA") on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
The purpose of reCAPTCHA is to check whether data is entered on our websites (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM.
Further information on Google reCAPTCHA and Google's privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://cloud.google.com/security/products/recaptcha?hl=de
Hotjar
This website uses Hotjar, an analysis software from Hotjar Ltd ("Hotjar")(https://www.hotjar.com/, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Hotjar makes it possible to measure and evaluate user behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the "tracking code" and "cookie" about your visit to our website is transmitted to the Hotjar servers in Ireland and stored there.
The tracking code collects the following information:Device-dependent data
The following information may be recorded by your device and browser:
The IP address of your device (collected and stored in an anonymized format)
Your e-mail address, including your first and last name, if you have provided it to us via our website
Screen size of your device
Device type and browser information
Geographical point of view (country only)
The preferred language to display our website
The following data is automatically generated by our servers when Hotjar is used
Referring domain
Visited pages
Geographical point of view (country only)
The preferred language to display our website
Movements of the mouse pointer
Date and time when the website was accessed
Hotjar will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Hotjar also uses third-party services, such as Google Analytics and Optimizely, to provide its services. These third-party companies may store information that your browser sends when you visit the website, such as cookies or IP requests. For more information on how Google Analytics and Optimizely store and use data, please refer to their respective privacy policies.
If you continue to use this website, you consent to the above-mentioned processing of your data by Hotjar and its third-party providers in accordance with their privacy policies. The cookies that Hotjar uses have different "lifespans"; some remain valid for up to 365 days, some remain valid only during the current visit. You can prevent the collection of data by Hotjar by clicking on the following link and following the instructions there: https://www.hotjar.com/policies/do-not-track/
Facebook Pixel
Our website uses the visitor action pixel from Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") to measure conversions.
This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.
You can find further information on protecting your privacy in Facebook's privacy policy: www.facebook.com/about/privacy/.
You can also deactivate the remarketing function "Custom Audiences" in the settings for advertisements at https://www.facebook.com/ads/preferences/. You must be logged in to Facebook to do this.
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/de/praferenzmanagement/.
YouTube
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.
Google Maps
This site uses the map service Google Maps via an API. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
Matelso Calltracking
Our website contains a tracking code from matelso, a service provided by matelso GmbH, Heilbronner Straße 150, 70191 Stuttgart, Germany (hereinafter: matelso). matelso - as a contractor - integrates telephone numbers on our website that enable us to create further evaluations of the call behavior of our website visitors. If a call is made to us, the data includes the telephone number of the caller (if transmitted), the number called, the date, the time and the duration of the call. Insofar as we are able to do so on the basis of existing customer data, we also link this data with the associated address data record (hereinafter: telephone tracking). As part of telephone tracking, this personal data is transmitted to matelso servers, where it is linked to other website data and stored. Further information on data protection when using matelso can be found at https://matelso.com/datenschutz/.
JUNE
The service provider JUNE - Online Marketing GmbH, Große Johannisstraße 3, 20457 Hamburg ("JUNE") has been commissioned for certain activities in connection with the website and e-mail communication. JUNE processes data in accordance with our instructions. Under no circumstances may this service provider use data that it has collected or processed on our behalf for its own purposes.
The IP address of your computer is not stored or used by JUNE for marketing purposes. The IP addresses recorded by JUNE web servers are only stored for a very short time and are used exclusively for the detection and prevention of misuse.
JUNE stores cookies on your computer through your web browser. JUNE uses these cookies to recognize your browser so that we can track your movements on our website and record and measure the success of certain marketing measures. We use this information to improve our website and our e-mail newsletters, in particular by adapting our information and offers to the individual interests and needs of users.
JUNE cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising.
Objection to data collection: You can object to the cookie-based collection and analysis of online data described above by clicking http://www.scarabresearch.com/privacy/#optout. If you exercise this option, an anonymous "opt-out" cookie will be stored in your web browser, which informs the JUNE web servers of your objection and thus prevents the collection of data. The opt-out cookie remains effective in the browser you are using until you delete it using the browser's tools. However, if you delete the cookie or use a different browser or computer, JUNE will no longer be able to recognize that you have declared such an objection. Alternatively, you can set your browser so that it does not accept cookies.
Ad Up
For certain functions, we use the services of the provider Ad Up (Axel Springer Teaser Ad GmbH, Axel-Springer-Straße 65, 10888 Berlin, Germany). Ad Up uses technologies to deliver advertisements that are relevant to you. Cookies are also used for this purpose.
You can find Ad Up's privacy policy here https://www.adup-tech.com/rechtliches/datenschutz. There you will also find an opt-out option.
OptinMonster lead generation
We use the OptinMonster service, which is provided by Retyp LLC 5127 NW 24th Dr, Gainesville, FL 32605, USA. OptinMonster enables us to integrate pop-ups with opt-ins on our website into our online offering. Personal data is only collected through your active action (e.g. you register for our newsletter via a pop-up). OptinMonster does not store this data on its own servers, but forwards it directly to a service provider appointed by our company. Details on the handling of data by OptinMonster can be found in OptinMonster's privacy policy: https://optinmonster.com/privacy/
Google Tag Manager
We use the "Google Tag Manager" program, which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags. Tags and code snippets can be updated quickly and easily on our website. Google Tag Manager is a cookie-free domain; it does not collect any personal data. However, the application triggers other tags that may collect data on the customer's website. However, Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. You can find more information about Google Tag Manager at https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.
Trusted Shops
We use the rating platform of Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne(www.trustedshops.de). Trusted Shops is the responsible body in terms of data protection with regard to the data provided by customers on the Trustpilot website. The rating is published on the Trusted Shops website and can also be displayed in so-called widgets on our website. Further details can be found in the privacy policy(https://www.trustedshops.de/impressum-datenschutz/) and terms of use(https://www.trustedshops.com/tsdocument/RATING_TERMS_BUYER_de.pdf) of Trusted Shops.
Excellent.org
We have integrated a rating tool from AUBII GmbH, Alsterufer 34, 20354 Hamburg, Germany, on our website, which you can use to rate our company on ausgezeichnet.org. Your feedback helps us to identify any dissatisfaction so that we can rectify it if possible. Of course, we are particularly pleased about 5-star ratings! As we are proud to have received so many positive reviews, these are also displayed on our website. To enable these functions, ausgezeichnet.org stores cookies in your browser, which are used exclusively for technical purposes and are not used to identify you. If you rate us on ausgezeichnet.org, the legal basis for the corresponding processing of your data is Art. 6 para. 1 a GDPR. In addition, please note the data protection information (link to https://www.ausgezeichnet.org/datenschutz/ of our partner.
Affilinet
We have integrated components of the affilinet company into this website. Affilinet is a German affiliate network that offers affiliate marketing.
Affiliate marketing is an Internet-supported form of distribution that enables commercial operators of websites, known as merchants or advertisers, to display advertising, which is usually remunerated via click or sale commissions, on the websites of third parties, i.e. sales partners, also known as affiliates or publishers. The merchant provides an advertising medium via the affiliate network, i.e. an advertising banner or other suitable means of Internet advertising, which is subsequently integrated by an affiliate on their own website or advertised via other channels, such as keyword advertising or e-mail marketing.
The operating company of Affilinet is affilinet GmbH, Sapporobogen 6-8, 80637 Munich, Germany.
Affilinet places a cookie on the data subject's IT system. What cookies are has already been explained above. The Affilinet tracking cookie does not store any personal data. Only the identification number of the affiliate, i.e. the partner referring the potential customer, as well as the order number of the visitor to a website and the advertising material clicked on are stored. The purpose of storing this data is to process commission payments between a merchant and the affiliate, which are processed via the affiliate network, i.e. Affilinet.
The storage of "affilinet cookies" takes place on the basis of Art. 6 lit. f GDPR. The website operator has a legitimate interest in this, as the amount of its affiliate remuneration can only be determined through the cookies.
The applicable data protection provisions of Affilinet: https://www.awin.com/de/datenschutzerklarung
Bing Ads Conversion Tracking
Our online offers use conversion tracking from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads places a cookie on your computer if you have reached our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognize that someone has clicked on an ad, has been redirected to our website and has reached a predetermined target page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the identity of the user is disclosed. If you do not wish to participate in the tracking process, you can also reject the setting of a cookie required for this - for example, by changing your browser settings to generally deactivate the automatic setting of cookies. Further information on data protection and the cookies used by Microsoft Bing can be found on the Microsoft website: privacy.microsoft.com/en/privacystatement. You can prevent tracking by Bing Ads by opting out. You can find more information on this at http://choice.microsoft.com/de/opt-out
Sentry
In order to be able to identify technical errors in our online products more quickly, we use, on the basis of our legitimate interests (i.e. interest in the optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), the services of Functional Software Inc. GDPR), we use the services of Functional Software Inc (Sentry), 132 Hawthorne Street, San Francisco, California 94107, USA ("Sentry").
Sentry is certified under the Privacy Shield Agreement and thus offers an additional guarantee of compliance with European data protection law(https://www.dataprivacyframework.gov/).
Please also note the data protection information at https://sentry.io/privacy/.
Amazon AWS
This website uses the Amazon Web Services ("AWS") service of Amazon Web Services, Inc. for hosting database and web content, P.O. Box 81226, Seattle, WA 98108-1226, USA. The data is generally stored in a German data center (Frankfurt/Main), which is certified according to ISO 27001, 27017 and 2018 as well as PCI DSS Level 1. However, for technical reasons, some of your data may also be processed in countries outside the European Economic Area, in particular in the USA. To ensure the protection of your data in this case as well, AWS participates in the EU-US Privacy Shield. In addition, we have concluded a special contract with AWS that meets the requirements with regard to the standard contractual clauses of the European Commission. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR, based on our legitimate interest in storing the content of our website securely and reliably by external service providers and at the same time reducing our own costs for the provision of the IT infrastructure of our website.
Of course, we have strictly limited access rights and the data is automatically encrypted. You can also find more information on security at MoneyMap in our security manifesto athttps://moneymap.io/. As a company, AWS has signed up to the Privacy Shield Agreement. You can find more information about AWS and data protection at https://aws.amazon.com/de/compliance/eu-data-protection/ and athttps://aws.amazon.com/de/privacy/
Yieldlab
On our website we use a web tracking service of the company Yieldlab AG, Colonnaden 41 , 20354 Hamburg, DE (hereinafter: Yieldlab). As part of web tracking, Yieldlab uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis on the basis of Yieldlab's tracking service in order to constantly optimize our website and make it more accessible. When you use our website, data, in particular your IP address and your user activities, are transmitted to Yieldlab servers and processed and stored within the European Union. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. The data will be deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in Yieldlab's privacy policy: https://virtualminds.com/de/privacy-center-datenschutz/. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this e.g. at www.noscript.net or www.ghostery.com ) or activating the "Do Not Track" setting in your browser.
advolution
We use cookies from Advolution (Advolution // digital control GmbH & Co. KG Kaistraße 16a 40221 Düsseldorf) to control and optimize the display of advertisements that are placed on behalf of advolution's customers for the user. This concerns, for example, the maximum display frequency of advertisements that a user sees. In addition, advolution uses stored cookie information in individual cases for statistical surveys. advolution does not store any personal data such as names, e-mail addresses or other personal details by setting cookies. All information is purely anonymized and contains technical information such as the display frequency and the display date of advertising material, the browser used or the operating system installed.
By clicking on the OptOut link, the collection of anonymized data is stopped. In this case, advolution replaces the current cookie with a new OptOut cookie. This OptOut cookie deletes the previously stored information, including the IP address, and prevents any further collection of anonymized information. If this OptOut cookie is deleted, advolution can no longer determine that an OptOut has taken place. In this case, the opt-out process must be repeated. OptOut link: advolution.de/datenschutz.php
AdTriba
This website uses AdTriba, a service provided by AdTriba GmbH, Veilchenweg 28c, 22529 Hamburg, Germany, to measure user behavior and optimize our online offering. AdTriba uses "cookies", text files that are stored on your computer and analyzed to improve our offer. Aggregated and anonymous statistical data is collected in order to carry out this analysis. These data are connection and movement data without personal reference, which are related to the browser used, the number of page views and visits, the navigation behavior and the time spent on our website by the respective user. You can object to the collection and storage of data with effect for the future at any time here.
Further information on the use of data can be found in AdTriba's privacy policy: https://funnel.io/adtriba
Typeform
We use the Typeform service, which is provided by TYPEFORM SL, calle de Pallars 108 (Aticco), 08018 - Barcelona (Spain). Typeform enables us to integrate forms into our online offering on our website. Personal data is only collected through your active action (e.g. submitting a form).
Details on the handling of data by Typeform can be found in Typeform's privacy policy: https://admin.typeform.com/to/dwk6gt/?typeform-source=www.typeform.com
Aidaform
We use the Aidaform service, which is provided by Alexander Grigorev, Im Uckerfeld 14, Bonn, 53127, Germany. Aidaform enables us to integrate forms into our online offering on our website. Personal data is only collected through your active action (e.g. submitting a form).
Details on the handling of data by Aidaform can be found in Aidaform's privacy policy: https://de.aidaform.com/privacy-policy.html
Posthog
We use the PostHog program, which is operated by PostHog Inc, San Francisco, US, 2261 Market St 94114. PostHog is an open source product whose main functions are product analyses, session repetitions and A/B tests. We use PostHog for the purpose of needs-based design and continuous optimization of our pages.
You can find Posthog's privacy policy at https://posthog.com/privacy.
Payment services
PayPal
We have integrated the payment option PayPal on this website. PayPal is an online payment service provider of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services. If the data subject selects "PayPal" as the payment option during the ordering process in our online store, the data of the data subject is automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing. The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, cell phone number or other data required for payment processing. Personal data relating to the respective order is also required to process the purchase contract. The purpose of transmitting the data is to process payments and prevent fraud. We will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and the customer may be transmitted by PayPal to credit agencies. The purpose of this transfer is to check identity and creditworthiness. PayPal may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfill contractual obligations or if the data is to be processed on our behalf. The data subject has the option of withdrawing consent to the handling of personal data from PayPal at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.
The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/de/legalhub/paypal/privacy-full.
Getnet
If you choose one of the payment methods offered by the payment service provider Getnet, payment will be processed by the payment service provider Getnet Europe, Entidad de Pago, S.L.U. Ciudad Grupo Santander, Avenida de Cantabria, 28660, Boadilla del Monte, Madrid, to whom we will pass on the information you provided about your order (name, address, IBAN if applicable, BIC if applicable, invoice amount, currency and transaction number if applicable) during the ordering process. Your data will be passed on in accordance with Art. 6 para. 1 lit. b GDPR exclusively for the purpose of payment processing with the payment service provider Getnet. Your data will only be passed on if this is actually necessary for processing the payment.
Klarna
If you choose the Klarna payment method, your personal data will be transmitted to the operator of Klarna. The legal basis for the transmission of the data is Article 6(1)(a) GDPR (consent) and Article 6(1)(b) GDPR (processing for the performance of a contract). The operator of the Klarna payment service is: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm Sweden, Phone: 0046 8-120 120 00, Fax: 0046 8-120 120 99, Contact: info@klarna.de
Klarna collects the following data: Name, date of birth, title, billing and delivery address, e-mail address, cell phone number, details of products ordered, details of income, credit obligations and payment remarks, location-related information, IP address
You can find detailed information on Klarna Bank AB (publ)'s privacy policy at https://www.klarna.com/de/datenschutz/
Social media plug-ins
We use social plug-ins from the social networks Facebook, Twitter and Instagram on our website on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR in order to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation must be guaranteed by their respective providers. We integrate these plug-ins using the so-called two-click method to protect visitors to our website in the best possible way.
Social media plugins from Facebook are used on our website to make their use more personal. We use the "LIKE" or "SHARE" button for this purpose. This is an offer from Facebook.
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website.
By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.
Facebook may use this information for the purposes of advertising, market research and the needs-based design of Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.
If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's privacy policy(https://www.facebook.com/about/privacy/).
Plugins of the short message network of Twitter Inc (Twitter) are integrated on our website. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons at https://help.x.com/en/using-x/x-buttons.
When you visit a page on our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter receives the information that you have visited our site with your IP address. If you click on the Twitter "tweet button" while you are logged into your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to associate your visit to our website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter.
If you do not want Twitter to be able to assign your visit to our pages, please log out of your Twitter user account.
Further information on this can be found in Twitter's privacy policy https://x.com/de/privacy.
Our website also uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").
The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera".
When you access a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram.
This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there.
The information will also be published on your Instagram account and displayed to your contacts there.
If you do not want Instagram to assign the data collected via our website directly to your Instagram account, you must log out of Instagram before visiting our website.
Further information can be found in Instagram's privacy policy https://help.instagram.com/155833707900388.
Re-targeting
We work together with advertising partners on the basis of retargeting technologies. We use these technologies to make our website more interesting for you. This technology makes it possible to target Internet users who have already shown an interest in our store and our products with advertising on our partners' websites. We are convinced that the display of interest-related advertising is generally more interesting for the Internet user than advertising that has no such connection. These advertisements are displayed on our partners' websites on the basis of cookie technology or other anonymous user identifiers and an analysis of previous user behavior. This form of advertising is always anonymous, no personal data is stored without your consent and no user profiles are merged with your personal data.
GA Audiences
On this website, GA Audiences, a web analysis service of the provider Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"), collects and stores data from which user profiles are created using pseudonyms. This technology allows users who have already visited our websites and online services to see targeted advertising from us on other external sites in the Google Partner Network. For this purpose, a cookie is set on your computer to analyze user behavior when visiting the website and can then be used for targeted product recommendations and interest-based advertising. No personal data is stored or processed when the cookie is set. If you do not wish to receive interest-based advertising, you can deactivate the use of cookies by Google for these purposes by following the instructions at https://myadcenter.google.de/home.
Google Analytics Remarketing
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. cell phone) can also be displayed on another of your devices (e.g. tablet or PC).
If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you sign in with your Google account.
To support this function, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.
You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link: https://myadcenter.google.de/home.
The aggregation of the data collected in your Google Account is based exclusively on your consent, which you can give or withdraw from Google (Art. 6 para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes. Further information and the data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/.
Criteo
We use the Criteo service (Criteo SA, Rue Blanche, 75009 Paris/France) for the purpose of displaying target group-specific and interest-based advertising on websites within the Criteo advertising network. The cookies or user ID used for this do not allow any conclusions to be drawn about your person, nor is your IP address stored. You can prevent re-targeting by Criteo on the browsers you use by following the instructions at http://www.criteo.com/de/privacy. Please note that an opt-out cookie is set for this purpose.
Facebook Custom Audiences
In the area of usage-based online advertising, we also use communication tools from the social media network Facebook. In particular, we use the Custom Audiences and Website Custom Audiences product. A non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. You can find more information about the purpose and scope of data collection and the further processing and use of data by Facebook as well as your setting options for protecting your privacy in Facebook's privacy policy at https://www.facebook.com/privacy/policy/. You can find an opt-out option for the use of Facebook Website Custom Audiences here: https://www.facebook.com/login.php?next=https://www.facebook.com/settings/?tab=
Your rights as a data subject
You have the right:
in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
in accordance with Art. 17 GDPR, to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
in accordance with Art. 7 para. 3 GDPR, to withdraw your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future and
to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at the registered office of our law firm.
For inquiries of this kind, please contact datenschutz@fitreisen.de. Please note that we must ensure that the data subject is actually the person concerned in the case of such requests.
Validity and amendment of the privacy policy
This Privacy Policy dated April 2023 replaces all previous versions.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this privacy policy. Therefore, please check the privacy policy regularly on our website for any updates. The current privacy policy can be accessed and printed out on the website at any time.